Priority Hire

Project Description

Priority Hire is a healthcare workforce platform that connects elderly individuals and people with disabilities in Australia with qualified healthcare workers. The project spans both a web dashboard for administrators and a mobile app for caregivers, requiring a careful balance between clinical efficiency and accessibility.

Process

• 1

  Stakeholder interviews to understand care-provider workflows and compliance needs.

• 2

  User research with caregivers and administrators across Australia.

• 3

  Information architecture and journey mapping for both web dashboard and mobile app.

• 4

  Wireframing and iterative prototyping focused on accessibility and clarity.

• 5

  High-fidelity UI design with a scalable component library.

• 6

  Developer handoff with detailed specs and design-system documentation.

Solution I Provide

• Clear caregiver matching flow with filtering by skills, availability, and location.

• Accessible dashboard for administrators to manage clients, workers, and schedules.

• Mobile-first shift management and communication tools for on-the-go caregivers.

• Consistent design system ensuring coherent experience across web and app.

Results